Shipping Policy
At Sanderson Lacrosse, we aim to get your order to you quickly, safely, and with full transparency.
🇨🇦 Shipping Within Canada
Carriers
All Canadian orders are shipped through Purolator, unless otherwise specified or required for your location.
Free Shipping (Canada Only)
- Free shipping on orders over $350 (before tax).
- Orders below $350 will have shipping calculated at checkout.
- Oversized or heavy items—including sticks, goalie equipment, bulk orders, and large boxed items—may not qualify for free shipping.
- If additional charges apply, we will contact you before shipping.
Order Processing
- Orders ship within 1–3 business days.
- You will receive a tracking number via email once your order has shipped.
- During peak times or sales, processing may be slightly longer.
🇺🇸 Shipping to the United States
Orders to the United States ship DDP (Delivered Duty Paid). The price you see at checkout already includes shipping, duties and brokerage fees, so there is nothing extra to pay at delivery.
Duty amounts can vary slightly depending on the product and current rates. If you have questions about a specific order, contact us at hello@sandersonlacrosse.com before placing your order.
Carrier & Transit Time
Orders typically ship via Purolator within Canada, with handoff to UPS for U.S. delivery.
Estimated transit time: 7–14 business days
🏪 In-Store Pickup for U.S. Shoppers (Optional)
If you're traveling to Ontario, you're welcome to pick up your order at:
Sanderson Lacrosse
56 Broadway
Orangeville, ON L9W 1J4
Canada
You'll receive an email when your order is ready. Please bring ID and your order confirmation.
🌍 International Shipping
- Shipping is available to select countries.
- Rates and delivery times are calculated at checkout.
- Customers are responsible for any duties, taxes, or brokerage fees charged by their local customs authority.
Estimated Delivery Times (After Dispatch)
| Region | Estimated Delivery |
|---|---|
| Ontario & Quebec | 1–3 business days |
| Rest of Canada | 3–7 business days |
| United States | 7–14 business days |
| International | 7–21 business days |
Delivery times may vary due to customs, carrier delays, or weather.
Lost or Damaged Packages
If your order arrives damaged or appears lost, contact us immediately:
📧 hello@sandersonlacrosse.com
We will open an investigation with the carrier.
In-Store Pickup (Canada)
Available at:
Sanderson Lacrosse
56 Broadway
Orangeville, ON L9W 1J4
You will receive an email when your order is ready for pickup.